You do not need to call us today as we will be contacting you directly.
Rest assured this was not a decision we took lightly, but your wellbeing and that of our team overseas is our number one priority. We are very sorry for the hassle and inconvenience that this will cause, but we are pleased to be able to offer customers due to travel with us during this time the following options:
For extra peace of mind, our new temporary fully flexible booking policy applies to all new bookings for 2020 and 2021 holidays made before July 31, 2020. If transferring to a later 2020 date, this new policy allows you to amend your booking for free at any time up to 24 hours before your cruise embarkation. If transferring to a date in 2021, you can amend this at any point, without charge, up to December, 31 2020.
If the price of your cruise increases after you have booked, we guarantee you won’t be charged any more, but should the price reduce, we’ll refund the difference automatically.
Or if you need a little extra time to decide, we are happy to offer you a Refund Credit Note with an extra $200 added value. You can use your Refund Credit Note towards any river cruise departing up to November 30, 2021.
If we haven’t called you already, you can use the online form below to let us know your preferences, this is the easiest and quickest way to start organising your alternative vacation.
Rest assured that Riviera River Cruises is a fully bonded member of ASTA and abides by its code of conduct.
A member of our team will be contacting you directly to discuss your alternative options, but if you do need to get in touch you can call 1-888-838-8820 or email us at firstname.lastname@example.org.