Award Winning Service

We’ve been delighting clients for 40 years and have been consistently recognised for exceptional customer service and first-class products in numerous surveys. See below for information on the Awards and accolades we have received.


We've been delighting customers for 40 years and have been consistently recognised for exceptional customer service and first-class products in numerous surveys.

Over the years, we have been recognised in some of North America's most prestigious awards indicating consistently superb service and quality throughout the entire experience of booking and traveling with Riviera River cruises. Thank you to everyone who has voted for us over the years. We couldn’t have done it without the continued support of our valued travel advisors!


Globe Awards 2024

We are incredibly proud to share that we have won Best River Cruises at the Travel Weekly Globe Awards 2024! A huge thank you to all the fantastic trade partners who voted for us. We really appreciate everyone's support.


Feefo is an independent provider of verified customer rating and reviews. This year, we are thrilled to announce that Riviera has clinched the prestigious Feefo Platinum Trusted Service award 2024! This is a testament to our unwaivering commitment to delivering exceptional experiences to you, our fantastic customers. Feefo allows for an entirely objective way of hearing feedback and reviews from our clients, and our high percentage of returning customers is proof that we always listen to what you tell us, and we are constantly striving to achieve more.

Wave Awards 2023

We're thrilled to have won four awards at the 2023 Wave Awards, including Best River Cruise Line, Best Escorted Tour Operator, Best Solo Operator, and the prestigious Grand Prix Award.

Which? Recommended Provider Awards

We are proud to currently hold the Which? Recommended Provider status for Cultural Tours 2022 (awarded December 2022 in the UK’s largest independent consumer awards).

  Cultural Tour provider Dec 2022

Take a look at Which’s review of river cruising with Riviera Travel here.

If you’re looking to book your first vacation with us, then we hope our Which? Recommended Product status reassures you that you’re booking with the very best.


We’re so proud to be recognized by USA Today’s readers.


We’re delighted to announce that Riviera River Cruises is a winner in the 2021 USA TODAY 10 Best Readers' Choice travel award contest for Best River Cruise Line. Voted for by our industry colleagues, the general public and an expert travel panel, featuring editors from USA TODAY and 10Best.com, we are so pleased to be the UK’s leading river cruise company, that is now recognized in North America for its excellence.

Thanks to everyone who voted!


US Travel Top 10 river cruise company in North America 2020

 In 2020 we were also voted amongst the top ten river cruise companies by USA Today Readers’ Choice awards.


Travel Weekly Magellan Awards

We are proud to announce that we won three silver awards in the Travel Weekly Magellan awards for best cruise company/best river cruise. Thank you to everyone who voted for us!


Travel Weekly’s Magellan awards honor outstanding services in a broad range of industry segments both on board and travel destinations.

Solo Traveler 2019 Award

 The Solo Traveler awards recognize the best product and benefits offered for solo cruise travelers.

Solo Travel Awards 2019 Winner