Award Winning Service

We’ve been delighting clients for 37 years and have been consistently recognised for exceptional customer service and first-class products in numerous surveys. See below for information on the Awards and accolades we have received.


Over the years, we have been recognised in some of North America's most prestigious awards indicating consistently superb service and quality throughout the entire experience of booking and traveling with Riviera River cruises. Thank you to everyone who has voted for us over the years. We couldn’t have done it without the continued support of our valued travel advisors!


Travel Weekly Magellan Awards

We are proud to announce that we won three silver awards in the Travel Weekly Magellan awards for best cruise company/best river cruise. Thank you to everyone who voted for us!


Travel Weekly’s Magellan awards honor outstanding services in a broad range of industry segments both on board and travel destinations.

Solo Traveler 2019 Award

 The Solo Traveler awards recognize the best product and benefits offered for solo cruise travelers.


US Travel Top 10 river cruise company in North America 2020

 In 2020 we were voted amongst the top ten river cruise companies by USA Today Readers’ Choice awards.

Solo Travel Awards 2019 Winner

Which? Recommended Provider Awards

We are proud to currently hold the Which? Recommended Provider status for River Cruises (awarded March 2021) in the UK’s largest independent consumer awards.

Which Recommended Provider Award 2019 | River Cruises

We have held their prestigious Recommended Provider status for 9 years, including ratings of five stars for customer service.

Take a look at Which’s review of river cruising with Riviera Travel here.

If you’re looking to book your first vacation with us, then we hope our Which? Recommended Product status reassures you that you’re booking with the very best.