Our cruise directors are the best you’ll find on any river cruise. Some have been with us for a staggering twenty years! So it goes without saying they are passionate about travel.
We’ve been delighting customers for 36 years and have been consistently recognised for exceptional customer service and first-class products.
More people recommend Riviera River Cruises than any other operator.
For 36 years our experts have been bringing to life the world’s most fascinating destinations. Like you, we love to travel and we are passionate about what we do. We personally select every aspect of your holiday and we are dedicated to ensuring that the content and detail of each itinerary is thoughtfully balanced, so there’s time for you to explore at a relaxing pace.
We offer you a superb choice of cruises but we also ensure each of these has been honed to perfection. Our focus is on quality not quantity.
An independent survey rated Riviera River Cruises concierges and cruise directors as the best in the business.
These talented individuals are chosen not only for their experience and wealth of knowledge but also for their flair for engaging audiences and sharing special insights.
We’ll take you to the heart of a region and our cruise directors will provide fascinating perspectives on the culture, history, gastronomy, art and architecture of the places you visit. You’ll also step off the tourist trail and beyond the pages of a guide book, discovering hidden gems, mingling with the locals and exploring lesser known but equally beautiful places.
If you’re not satisfied with your vacation we guarantee we’ll offer you a full refund.
We are so confident in the quality of our cruises that we guarantee if you’re not happy by Day Two we’ll bring you home and offer you a full refund too.
Since our inception in 1984, we have been consistently recognized for outstanding service, value and quality and for seven years Which? has awarded us the highly coveted Recommended Provider status. We genuinely care about making your holiday the best it can be and an obsession for the very best customer service is in our DNA. Our friendly and experienced reservations team make every effort to get to know you by name and your preferences by heart. They are not restrained by targets, they just offer superb customer service, the way it should be.
We give you the flexibility and choice to enhance your holiday and make it your own.
Everyone’s idea of the perfect vacation is different and we like to give you the freedom to customize your travel experience.
On many of our holidays we also offer thoughtfully crafted itinerary choices and you may wish to personalize your vacation further with one of these fascinating experiences. Just get in touch with our friendly reservations team for more information.
If you find the same holiday at a lower price we guarantee we’ll refund the difference.
Our mission is to make discovery affordable and accessible. We are passionate about quality and we also recognize that every moment of your holiday is precious – that’s why Riviera River Cruises offers unbeatable value. Compare the quality and prices of everything we offer – so much is included and you won’t find better for less.
When you book early, you’re guaranteed the very best prices and availability. And should the cost of your holiday go down after you’ve booked, rest assured we’ll always pass the benefit on to you.
No hidden extras
Our holiday prices are clear and transparent and we never compromise on quality. There are no surcharges and no hidden extras. The price you see is the price you’ll pay.
You can make a booking on our website – simply select the tour you wish to book and click 'Book Now'. On some holidays we need to request flight seats – these are also bookable on-line but we will not take any payment from your card or confirm your booking until we have secured your flights. We will send you confirmation once this has been done. Alternatively, simply telephone our Reservations Team on- Opening hours are 9.00am to 7.00pm EST, Monday through Friday. Our river cruises don't include flights, but please call and speak to a member of our team who can help with arranging travel.
We are fully bonded with the CLIA, ASTA and IATA so you can rest assured that your money is safe in any eventuality.
Our fully comprehensive itineraries include all of the ‘must see’ sights and experiences your selected destination offers. Many operators sell these as ‘options’ – but on a Riviera river cruise you will miss nothing of importance. We do not sell you lots of additional excursions that just add to your overall costs. For specific details of what's included, please see the relevant tour page.
To qualify you must raise your concerns with the Riviera River Cruises cruise director and state your intention to take advantage of this guarantee within the first 24 hours of your cruise, and they will endeavour to resolve any issues. If by the end of Day Two a solution cannot be reached, Riviera River Cruises will arrange and cover the cost for you to return to the starting point of your vacation arrangements with us from the next available location. We will also refund the total cost of your Riviera River Cruises vacation, although no refunds will be made for any additional costs incurred such as overnight hotels, airport travel, insurance etc.
The guarantee does not affect standard booking conditions or pre-departure cancelation policy and is superseded by our European River Cruise Assurance where relevant. Valid on cruises of 8 days or more. Further terms and conditions may apply.