Flexible Booking Policy
We know that in uncertain times, you need to feel confident when making a booking. We want you to be sure that you won’t lose out if your plans need to change, and your money is safe and secure. That’s why we’ve introduced a series of new, enhanced policies to protect you, so you can book with confidence.
Rest assured, when you book your vacation with Riviera Travel, you can do so with complete confidence.
- Flexible booking* - Enjoy the flexibility to change your booking before travel, with no fees and no questions asked. You can change your vacation for any reason right up until your final balance payment is due. Applicable for bookings made before December 31 2022, for vacations departing in 2022 or 2023. View the full terms and conditions below.
FInd out more about what makes Riviera different
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Happy in every sense or your money back – if you’re not happy or comfortable in your new surroundings by Day Two, we’ll bring you home at no extra charge and offer you a full refund.
Don’t forget, All of this comes as standard and you're also always protected by our Vacation Happiness Guarantee!
Flexible booking: Terms and Conditions
*Change the date of your vacation, anytime until your final balance payment is due. Applicable for new bookings made after 1 January 2022 and before 31 December 2022, for vacations departing in 2022 and 2023. Balance payment due dates apply as per full booking conditions. Bookings can be transferred to an alternative departure within the same departure year for no administration charge, with the exception of any irrecoverable costs that have already been committed on your behalf - for example non-refundable flight costs. Vacations can be changed to a different date on the same itinerary, or another itinerary of equivalent or higher value departing in the same departure year. If the new vacation is more expensive, the difference in price will be added to your final balance. If an offer or promotion was applied to the original booking, it will be at Riviera's sole discretion as to whether this can be transferred to the new vacation. Bookings cannot be transferred to a future departure year. A booking cancelled before balance due date must be re-booked within 7 days, otherwise normal cancellation charges will apply. For amendments and cancellations after balance due date, normal cancellation charges will apply. Riviera Travel reserves the right to withdraw or amend this policy at any time.
